Help Center & Answers to Frequently Asked Questions (FAQ)

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Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. DiLoro's servers use Secure Sockets Layer (SSL), an encryption technology that works with most of today’s browsers. Only DiLoro can read the encrypted information sent to us.

DiLoro strives to make it as easy as possible for you to order. When shopping online with DiLoro, simply add an item to your order from any product page by selecting a size, a color, a quantity and clicking “Add To Cart”. Then, follow the on-screen directions. We do accept international orders online.

The first layer that is sliced/split off the rawhide is called Full Grain leather. That is the highest quality grade of leather and the part that is the most durable since it actually had to protect the animal from all the elements. It is also the most expensive part of the hide, that is what we use to create our beautiful DiLoro leather wallets, pen sleeves, watch cases, or our high-end briefcases and handbags, just to give you a few examples. This part of the leather will develop a beautiful patina over time and it will only become more beautiful with age. However, this part of the leather will also show 'imperfections' such as healed scars, insect bites, wrinkles, veining, etc. all of which are natural characteristics of Full Grain Leather, and that's exactly what gives it that unique, one-of-a-kind look.

The second layer will be the Top Grain leather, also known as Embossed Corrected-grain leather, which is still good quality leather. It does not have the same characteristics and uniqueness that the Full Grain leather has. In most cases this layer has had an artificial grain applied to its surface since it has been sanded and buffed to take away imperfections. With the top layer removed, the Full Grain leather will have a more uniform finish, but it won't be as durable.