Help Center

FAQ

Answers to some of the most Frequently Asked Questions:

I can’t find the product I am looking for. How can I search for it?

Is on-line ordering really secure?

How do I order online?

What should I expect to happen once I place an online order?

What if I have a problem with my order?

Is monogramming available on products I buy online?

Which credit cards/form of payments do you accept?

When are credit cards charged for an order?

Will DiLoro ship to locations outside the U.S.?

What if my billing address is different than my shipping?

Will I get an order confirmation?

Does DiLoro have a mailing list?

Pre-Orders

What types of leather is available and what should I look for when buying a leather product?

Full Grain Leather

Top Grain Leather

Split Leather aka Genuine Leather

Bonded Leather

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